Please feel free to contact us if you have any questions regarding your wheel repairs or any other services that we offer that are not answered here.
Click on the plus icon next to the question to view the answer.
Do I need an appointment?
An appointment is only necessary if you are leaving your vehicle with us.
Drop-offs and estimates are available anytime from Monday to Friday from 8:30 to 5:00
When can you look at my wheel?
Drop by any time Monday to Friday 8:30 to 5:00.
No appointments are necessary for estimates, questions, or drop-offs.
The guys do break for lunch from 12:00 to 12:30.
Appointments are only necessary if you are planning on leaving the vehicle with us.
How long does it take to fix a wheel?
Wheels that are dropped off in the morning are normally ready the following afternoon.
Wheels that have special finishes or have severe damage will take an extra day or two.
How much does a wheel repair cost?
Wheel service prices vary depending on color, size and severity of damage.
To give a accurate estimate we do need to see your wheels.
Have a look at our
Services page where you can find a detailed pricing guide.
Does the tire have to be off the wheel?
No, we have all the necessary equipment to remove your tires, put them back on and balance them for you.
The damaged wheel is still on my car, is that ok?
We will remove the damaged wheel from the car and install your spare for you if you like.
When the wheel is finished we can put it back on again and put your spare away.
This is included in your wheel repair price.
I'm from out of town, what's the best way to get my wheels to you?
Many customers send their wheels to us via courier.
DHL, Purolator, Greyhound are all good choices.
Please call us when you are sending your wheels so that we know they are coming.
Be sure to have all your personal information with the wheels, especially your name and phone number.
When your wheels are finished we will package them up properly to ensure safe delivery.
When your wheel is done we will contact you to arrange payment.
You can mail us a money order or pay by credit card over the phone.
No cheques please.
How do I get there?
We are located in East Richmond. The best way to get to us is:
- Travel east on Westminster Hwy until you reach Graybar Rd.
- Turn right on Graybar Rd.
- Turn left on Gordon Way.
- Watch for the Sushi sign on your left, we are in the middle building facing the road.
Please check our
contacts page for a handy Google map.
What causes wheel damage?
Damage is not always visible to the naked eye.
You may notice a vibration in your steering wheel or your car may pull to one side.
These are both signs of a bent wheel.
Wheels can be damaged easily by pot holes, speed bumps, curbs, off-road activities, & shipping.
Some wheels are even bent straight from the factory!
I hit a pot hole. Could my wheel be damaged?
Pot holes can cause damage to your wheels and your tire!
Wheels are designed to have more support towards the front edge making the back edge more vulnerable to damage.
The damage is not always visible.
You may feel a vibration in the car at higher speeds or your tire may have a slow leak,which are all signs of a bent wheel.
It is best to get your wheel fixed fairly quickly as it can cause irrepairable damage to your tires and wheel bearings!!
Can I leave my car at your shop?
Whether it is one wheel or all four, if it is more convenient for you to leave your vehicle, give us a call and we will schedule you in for an appointment.
All vehicles stay inside the shop for safe keeping overnight!
